Legal Notice, Terms & Conditions & Privacy Policy

Legal Notice 

Winkler Livecom AG 
Nordstrasse 1 
CH-5610 Wohlen 
Switzerland 

+41 56 618 50 60 
[email protected] 

Disclaimer 

Winkler Livecom AG makes no representations or warranties regarding the accuracy, completeness, timeliness, reliability or correctness of the information published on this website. 

To the extent permitted by law, Winkler Livecom AG accepts no liability for material or immaterial damage arising from access to, use or non-use of the published information, misuse of the connection or technical disruptions. 

All offers are non-binding. Winkler Livecom AG reserves the right to modify, supplement or delete parts of the website or the entire offering without prior notice, or to discontinue publication temporarily or permanently. Use of this website is at the user’s own risk. 

Liability for Links 

References and links to third-party websites are outside the responsibility of Winkler Livecom AG. The operators of the respective websites are solely responsible for their content. Access to and use of such websites is at the user’s own risk. 

Copyright 

Copyright and all other rights relating to content, images, photographs, videos, graphics and other files on this website belong to Winkler Livecom AG or the respective expressly identified rights holders. 

The prior written consent of the respective rights holder is required for the reproduction, modification or other use of any content. 

General Terms and Conditions (AGB) 

Winkler Livecom AG – Switzerland 

Download General Terms and Conditions

Privacy Policy 

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation, in particular the Swiss Federal Act on Data Protection (FADP), individuals have the right to protection of their privacy and protection against misuse of their personal data. 

Winkler Livecom AG treats personal data confidentially and processes it exclusively in accordance with applicable legal requirements. Personal data is not sold. 

In cooperation with our hosting and IT service providers, we take appropriate technical and organisational measures to protect data as effectively as possible against unauthorised access, loss, misuse or manipulation. However, completely risk-free transmission of data via the internet cannot be guaranteed. 

Data Processing within the IDS Group 

Winkler Livecom AG is part of the IDS Group, which comprises several independent companies. 

As part of the Group, personal data may be processed jointly within the IDS Group, particularly in the following areas: 

  • Central CRM system and shared customer data management 
  • Central server and IT infrastructure 
  • Marketing and communications, for example newsletters, campaigns and website management 
  • Administrative and organisational business processes 

Joint data processing serves to ensure the efficient and consistent handling of business processes, customer support and communications within the IDS Group. 

All companies within the IDS Group are committed to complying with the Swiss Federal Act on Data Protection and, where applicable, the EU General Data Protection Regulation (GDPR). 

Personal data is not disclosed to third parties outside the IDS Group unless required by law, necessary for the performance of a contract or based on the relevant consent. 

Access to personal data is restricted to authorised persons who require such access to perform their duties. 

Collection of Access Data 

When visiting our website, technical access data may be automatically stored in server log files. This may include: 

  • IP address 
  • Date and time of access 
  • Browser and operating system used 
  • Page or URL accessed 
  • Source or referral through which the website was accessed 

This data is used in particular to ensure the secure and reliable operation of the website and for technical and statistical analysis to improve our services. 

Contact Forms and Newsletter 

When a contact form on our website is completed, we process and store the information provided in order to process and respond to the respective enquiry. 

When subscribing to our newsletter, the information provided is used to send the newsletter and for related communications. Users can unsubscribe from the newsletter at any time using the unsubscribe link included in each newsletter. 

Data collected through forms and newsletter subscriptions may be processed within the IDS Group as part of our central CRM and marketing infrastructure. 

HubSpot 

We use HubSpot for contact forms, newsletters and the management of customer and prospect data. 

Data submitted via the website may be stored in our CRM system and used to process enquiries, provide customer support and – where the appropriate consent has been given – for marketing communications. 

HubSpot may use cookies and similar technologies. Where consent is required, the corresponding data processing will only take place after consent has been provided. 

Cookies 

Our website uses cookies and similar technologies. These are small files or pieces of information that may be stored on or accessed from a user’s device. 

Some cookies are necessary for the technical operation and basic functionality of the website. Others are used, for example, to analyse website usage or provide external content. 

Where consent is required for specific cookies or services, these will only be activated after the relevant consent has been provided. 

Consent that has been given can be adjusted or withdrawn at any time via the cookie settings. 

Google Analytics 

We use Google Analytics to analyse and further develop our website. 

Google Analytics enables us to statistically evaluate the use of our website. This may include information about which pages are accessed, how visitors arrive at our website and how they interact with the content provided. 

Cookies or similar technologies may be used and technical information such as IP addresses, browser information and device information may be processed. 

Google Analytics is only activated after the relevant consent has been provided via the cookie settings. Consent can be adjusted or withdrawn at any time. 

Google Tag Manager 

We use Google Tag Manager for the technical management and integration of various website services. 

Google Tag Manager enables us to centrally manage the relevant services and technologies used on our website. Where services integrated through Google Tag Manager require consent, they will only be activated after the relevant consent has been provided. 

YouTube 

We embed videos from YouTube on our website. 

When an embedded YouTube video is loaded or played, data may be transferred to YouTube or Google. This may include technical information about the device and browser used, as well as the IP address. Cookies or similar technologies may also be used. 

YouTube content is only loaded once the required consent has been provided via the cookie settings. 

Third-Party Services and International Data Transfers 

When using external services such as HubSpot, Google Analytics, Google Tag Manager or YouTube, personal data may be processed by the respective providers. 

This may also involve the processing or transfer of data outside Switzerland or the European Economic Area. In such cases, we ensure, within the framework of applicable legal requirements, that appropriate safeguards are in place to provide adequate protection for the personal data concerned. 

The privacy policies of the respective providers also apply to the processing of personal data by those providers. 

SSL/TLS Encryption 

For security reasons and to protect the transmission of confidential content, this website uses SSL or TLS encryption. 

An encrypted connection can generally be recognised by the padlock symbol in the browser and the use of “https://” in the address bar. 

Rights of Data Subjects 

Under applicable data protection law, individuals have, in particular, the right to request information about the personal data processed about them and – where the relevant legal requirements are met – to request correction, deletion or restriction of processing. 

Consent that has been provided may generally be withdrawn at any time with effect for the future. 

Data protection enquiries can be addressed to: 

Winkler Livecom AG 
Nordstrasse 1 
CH-5610 Wohlen 
Switzerland 

[email protected] 

Amendments 

Winkler Livecom AG may amend this Privacy Policy at any time. The current version published on this website shall apply.

Social Media Netiquette 

Our Guidelines for Social Media 

Winkler Livecom is active on various social media platforms. Our channels focus on dialogue, insights into our work and information about Winkler Livecom and the events industry. 

We welcome discussions, questions, feedback and critical opinions, provided that communication remains respectful and constructive. 

We use an informal and direct style of communication on our social media channels. 

Official Winkler Livecom content may be shared using the sharing functions provided by the respective platform. Independent use or modification of images, videos or other content featuring Winkler branding requires the appropriate authorisation. 

Unacceptable Content 

The following content is not tolerated on our channels and may be removed without prior notice: 

  • Discriminatory, racist, sexist, pornographic or violence-glorifying content 
  • Insults, defamatory statements or personal attacks 
  • Illegal or misleading content 
  • Spam, advertising and other unsolicited commercial content 
  • Content for which the person publishing it does not hold the necessary rights 
  • Confidential information about Winkler Livecom, customers, partners or employees 
  • Repeated or identical posts 

Information Security Measures 

The processing of personal data by Winkler Livecom AG is governed by applicable legal requirements, in particular the Swiss Federal Act on Data Protection. 

In addition to technical and organisational security measures, internal processes are regularly reviewed and employees are made aware of the importance of handling data responsibly.